Designed for how your teams work

Our adoption-oriented approach to consulting and training balances industry best practices with the practicalities of how you plan, build, and test your products.

Our core consulting and training offerings for Jama Connect revolve around three areas:

Alignment and Launch Services

Guidance on your initial roll-out to aligns with your people, process, and data


Adoption Services

Support for ongoing adoption across enterprise deployments


Optimization Services

Incorporate process improvements, onboarding of new teams, and adoption of new Jama Connect capabilities

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caterpillar

“Our Jama consultant proactively sought to understand the specific areas where we needed help. He then used that understanding to tailor the training to address our key pain points with relevant examples our people immediately related to and learned from.”

Geoff Mills, NPI Program Manager
Caterpillar Trimble Control Technologies

Industry-specific services to ease the path to compliance

Frameworks for using Jama Connect aligned to industry standards. Get teams up and running quickly and build confidence in compliance to regulations.

avionics

Avionics Services

Frameworks based on procedures tightly aligned to ARP4754A, DO-178C, and Systems Engineering Body of Knowledge (SEBoK).

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automotive

Automotive Services

Frameworks based on procedures tightly aligned to ISO26262, Automotive SPICE and Systems Engineering Body of Knowledge (SEBoK).

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medical device services

Medical Device Services

Frameworks based on procedures tightly aligned to governing regulations ISO 13485:2016 and 21 CFR 820.30.

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Webinar

Requirements 101 Workshop

Our experts provide an on-site interactive workshop for writing effective requirements focused on Agile, Medical Device, or Systems Engineering. Watch our webinar on writing requirements to learn more.

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Requirements 101 Workshop

Expert Technical Services to assist with installation, migration, and set-up

A broad array of technical services designed to address your support needs to ensure optimal use of Jama Connect.

System Services

Installation and upgrade services to ensure self-hosted deployments of Jama Connect are set-up for optimal performance at scale.

Development Services

Create custom reports, extensions, and scripts to support your own development efforts.

Data Services

Support for data migration, data exchange extensions, and set-up for partner integrations.

Enterprise Services

Primarily for customers with complex instances and large user bases that are also concerned about scale and efficiency across their organization, Jama’s Enterprise Services provides ongoing support for better business outcomes.

With a dedicated technical resource, added partnership, and advocacy within Jama, our Elite Support program offers a variety of service tiers to ensure the optimal success of your deployment and overall experience.

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fortune 100

“Enterprise Elite support has been a big value add for us. With the help of our technical account manager, we’re able to be more strategic in our overall approach with Jama Connect and see greater ROI. The semiconductor industry is incredibly competitive and being able to move faster and more confidently toward to our goals is a big advantage for us.”

Systems Engineering Methodology Manager
Fortune 100 semiconductor company
lyft
Thales
Merkle
Abiomed
Jabra
Toshiba

Connect with an Expert

Learn more about seamlessly connecting data across your entire product development lifecycle.

Jama Support Community

Meet professional peers, browse common questions, and go deeper into Jama Connect’s extensive functionality.

Visit the Support Community

Jama Support

While many questions can be answered in our Community, Jama Support resolves issues needing quick attention.

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